Terms and conditions of use

Definitions

Client : any professional or capable individual within the meaning of articles 1123 and following of the Civil Code, or legal entity, who visits the Site which is the subject of these general conditions. Prestations et Services :https://www.escape-montpellier-manoir.fr/ makes available to Customers : Contenu : All the elements constituting the information on the Site, in particular texts – images – videos. Informations clients : Hereinafter referred to as “Information(s)” which corresponds to all personal data likely to be held by SASU Manoir productions for the management of your account, customer relationship management and for analysis and statistical purposes. Utilisateur : Internet user logging on, using the aforementioned site. Informations personnelles : “Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to which it applies” (article 4 of law no. 78-17 of 6 January 1978). The terms “personal data”, “person concerned”, “subcontractor” and “sensitive data” have the meaning defined by the General Regulations on Data Protection (RGPD: n° 2016-679).

1. Presentation of the website.

By virtue of article 6 of law no. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the https://www.escape-montpellier-manoir.fr/ website are informed of the identity of the various parties involved in its creation and monitoring:

Owner : SASU Manoir Productions Share capital of €5,000 – 24 avenue des serres 34880 Lavérune, France.

Head of publication : Nicolas Rouanet – nicolas@votre-motion-designer.com
The person responsible for publication is a natural person or a legal entity.
Webmaster : Nicolas Rouanet – nicolas@votre-motion-designer.com
Hosting : O2switch – 222 Boulevard Gustave Flaubert 63000 Clermont-Ferrand 04 44 44 60 40
Data Protection Officer : Nicolas Rouanet – nicolas@votre-motion-designer.com

This RGPD legal notice has been produced with the help of a legal notice generator.

2. General conditions of use of the site and the services offered.

The Site is an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations. The Client may not in any way re-use, transfer or exploit for his own account all or part of the elements or works on the Site. Use of the https://www.escape-montpellier-manoir.fr/ website implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the https://www.escape-montpellier-manoir.fr/ website are therefore invited to consult them on a regular basis. This website is normally accessible to users at all times. An interruption for technical maintenance may however be decided by the person in charge, who will then endeavour to inform users in advance of the dates and times of the intervention. The website https://www.escape-montpellier-manoir.fr/ is regularly updated by the person in charge. In the same way, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to read them.

3. Description of the services provided.

The purpose of the https://www.escape-montpellier-manoir.fr/ website is to provide information on all the company’s activities. The person in charge endeavours to provide information on the https://www.escape-montpellier-manoir.fr/website that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or shortcomings in the updating, whether caused by itself or by the third party partners who provide it with this information. All the information indicated on the website https://www.escape-montpellier-manoir.fr/is given for information purposes only and is subject to change. Furthermore, the information on the site is not exhaustive. It is subject to changes that have been made since it was put online.

4. Contractual limitations on technical data.

The site uses WordPress CMS and Javascript technology. The website cannot be held responsible for any material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with a latest-generation, up-to-date browser. The https://www.escape-montpellier-manoir.fr/ site is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Regulation on Data Protection (RGPD: n° 2016-679). The aim is to provide a service that ensures the best possible rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services and Facilities generate traffic deemed abnormal. SASU Manoir productions and the host cannot be held responsible in the event of malfunctioning of the Internet network, telephone lines or computer and telephony equipment linked in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

SASU Manoir Productions is the owner of intellectual property rights and holds the rights to use all elements accessible on the website, in particular texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the website, whatever the means or process used, is prohibited, unless prior written authorisation has been obtained from the company or its representative. Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of liability.

SASU Manoir Productions acts as publisher of the site. SASU Manoir Productions is responsible for the quality and truthfulness of the Content it publishes. SASU Manoir Productions cannot be held responsible for direct and indirect damage caused to the user’s equipment when accessing the https://www.escape-montpellier-manoir.fr/ website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility. SASU Manoir Productions cannot also be held responsible for indirect damage (such as loss of business or loss of opportunity) resulting from the use of the https://www.escape-montpellier-manoir.fr/ website. Interactive areas (possibility of asking questions in the contact area) are available to users. SASU Manoir Productions or its managers reserve the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, SASU Manoir Productions or its managers also reserves the right to challenge the user’s civil and/or criminal liability, particularly in the event of a racist, insulting, defamatory or pornographic message, regardless of the medium used (text, photograph, etc.).

7. Management of personal data.

The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the digital economy, the Data Protection Act of 6 August 2004 and the General Regulations on Data Protection (RGPD: no. 2016-679).

7.1 Persons responsible for the collection of personal data

For Personal Data collected in the context of the creation of the User’s personal account and his browsing on the Site, the person responsible for processing Personal Data is: SASU Manoir Productions. SASU Manoir Productions is represented by Nicolas Rouanet, its legal representative As the person responsible for processing the data it collects, SASU Manoir Productions undertakes to comply with the legal provisions in force. In particular, it is its responsibility to establish the purposes of its data processing to the Client, to provide its prospects and clients, on the basis of the collection of their consents, with full information on the processing of their personal data and to maintain a register of processing that complies with reality. Each time SASU Manoir Productions processes Personal Data, it takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which it processes them.

 

7.2 Purpose of the data collected

SASU Manoir Productions may process all or part of the data:

    • to enable browsing on the Site and the management and traceability of the services ordered by the user: connection and use data of the Site, invoicing, order history, etc.
    • to prevent and fight against computer fraud (spamming, hacking…): computer hardware used for browsing, IP address, password (encrypted)
    • to improve navigation on the Site: connection and usage data ;
    • to conduct optional satisfaction surveys on https://www.escape-montpellier-manoir.fr/ : e-mail address ;
    • to carry out communication campaigns (sms, e-mail): telephone number, e-mail address.

SASU Productions does not market your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.

 

7.3 Right of access, rectification and opposition

In accordance with the European regulations in force, Users of https://www.escape-montpellier-manoir.fr/ have the following rights:

    • right of access (article 15 of the RGPD) and rectification (article 16 of the RGPD), updating, completion of Users’ data right to block or erase Users’ personal data (article 17 of the RGPD), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or storage is prohibited
    • right to withdraw consent at any time (article 13-2c GDRP)
    • right to limit the processing of Users’ data (Article 18 GDRP)
    • right to object to the processing of Users’ data (article 21 GDRP)
    • the right to the portability of the data provided by the Users, when these data are subject to automated processing based on their consent or on a contract (article 20 GDRP)
    • the right to define the fate of Users’ data after their death and to choose to whom SASU Manoir productions will have to communicate (or not) their data to a third party that they will have previously designated.

As soon as SASU Manoir productions becomes aware of the death of a User and in the absence of instructions from him/her, it undertakes to destroy his/her data, unless it proves necessary to keep it for evidentiary purposes or to meet a legal obligation. If the User wishes to find out how SASU Manoir productions uses their Personal Data, ask for them to be corrected or oppose their processing, the User can contact SASU Manoir productions in writing at the following address Manoir Productions – DPO, Nicolas Rouanet 24 avenue des serres 34880 Lavérune. In this case, the User must indicate the Personal Data they would like SASU Manoir productions to correct, update or delete, identifying themselves precisely with a copy of an identity document (identity card or passport). Requests for the deletion of Personal Data will be subject to the obligations imposed on SASU Manoir productions by law, particularly with regard to the conservation or archiving of documents. Finally, Users of https://www.escape-montpellier-manoir.fr/ can file a complaint with the control authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

SASU Manoir productions refrains from processing, hosting or transferring the Information collected on its Clients to a country outside the European Union or recognised as “unsuitable” by the European Commission without informing the client beforehand. However, SASU Manoir productions remains free to choose its technical and commercial sub-contractors provided that they present sufficient guarantees with regard to the requirements of the General Regulation on Data Protection (RGPD: n° 2016-679). SASU Manoir productions undertakes to take all necessary precautions to preserve the security of Information and in particular that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to the attention of SASU Manoir productions, SASU Manoir productions must inform the Client as soon as possible and inform them of the corrective measures taken. Furthermore, SASU Manoir productions does not collect any “sensitive data”. The User’s Personal Data may be processed by subsidiaries of SASU Manoir productions and sub-contractors (service providers), exclusively in order to achieve the purposes of this policy. Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to User data from https://www.escape-montpellier-manoir.fr/ are mainly our customer service agents.

8. Incident notification

No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their accounts and to providing them with all the information necessary to help them meet their own regulatory reporting obligations. No personal information of the user of the https://www.escape-montpellier-manoir.fr/ website is published without the user’s knowledge, exchanged, transferred, ceded or sold in any medium whatsoever to third parties. Only in the event of the purchase of SASU Manoir productions and its rights would it be possible to transmit the said information to the potential purchaser, who would in turn be bound by the same obligation to keep and modify data with regard to the user of the https://www.escape-montpellier-manoir.fr/ website.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, SASU Manoir productions uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, SASU Manoir productions takes all reasonable measures to protect it against any loss, misuse, unauthorised access, disclosure, alteration or destruction.

9. Hyperlinks “cookies” and internet tags

The https://www.escape-montpellier-manoir.fr/website contains a certain number of hypertext links to other sites, set up with the authorisation of SASU Manoir productions. However, SASU Manoir productions is not in a position to check the content of the sites thus visited, and consequently assumes no responsibility for this fact. Unless you decide to deactivate cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

9.1.

A “cookie” is a small information file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies are in no way liable to damage the User’s terminal. SASU Manoir productions is likely to process information from the User concerning their visit to the Site, such as the pages consulted and searches carried out. This information enables SASU Manoir productions to improve the content of the Site and the User’s browsing.

Cookies facilitate navigation and/or the provision of the services offered by the Site. The User may configure his browser to allow him to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, are rejected, either systematically or according to their issuer. The User may also configure his browser software so that acceptance or rejection of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his device. https://www.escape-montpellier-manoir.fr/informs the User that, in this case, it is possible that not all the functions of his browser software are available. If the User refuses to save Cookies in his terminal or browser, or if the User deletes those saved, the User is informed that his browsing and experience on the Site may be limited. This could also be the case when https://www.escape-montpellier-manoir.fr/ or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet. Where applicable, SASU Manoir productions declines all responsibility for the consequences linked to the degraded functioning of the Site and any services offered by https://www.escape-montpellier-manoir.fr/, resulting (i) from the User’s refusal to accept Cookies (ii) from the impossibility for https://www.escape-montpellier-manoir.fr/ to record or consult the Cookies necessary for their functioning due to the User’s choice. The configuration of each browser is different for the management of Cookies and the User’s choices. It is described in the browser’s help menu, which will show how the User can modify his or her wishes with regard to Cookies. At any time, the User may choose to express and modify his or her wishes regarding Cookies. SASU Manoir productions may also use the services of external service providers to help it collect and process the information described in this section. Finally, by clicking on the icons dedicated to the Twitter, Facebook, Linkedin and Google Plus social networks appearing on the https://www.escape-montpellier-manoir.fr/ Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to navigate on thehttps://www.escape-montpellier-manoir.fr/Website or mobile application, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone). These types of cookies are only deposited on your terminals if you consent to them by continuing to browse the Website or mobile application of https://www.escape-montpellier-manoir.fr/. At any time, the User may nevertheless revoke his consent for https://www.escape-montpellier-manoir.fr/ to deposit this type of cookies.

How do we use cookies?

Like most websites, we use both our own and third-party cookies for several purposes. Own cookies are generally absolutely necessary for the proper functioning of the site and do not collect any personal data. Third party cookies on our site are primarily used to understand site performance, your interactions on the site, to maintain the site’s security but also for some advertising purposes. The majority of them serve to considerably improve your user experience and speed up loading time on your next visits to the site.

What type of cookies do we use?

Essentials : Some cookies are essential to enable you to use the site correctly. They enable us to ensure the security of the site and therefore your security and to ensure a correct booking experience. These cookies do not collect any personal data. Statistiques :These cookies store information such as the number of visitors to the site, which pages were visited, from which sources… This data is anonymous and allows us to understand and analyse the performance of the site and what needs to be improved.

Marketing: Although our site does not display advertisements, we do have certain cookies whose purpose is to understand the profile of visitors to the site so that we can use them with third party services (Facebook for example) to be able to advertise to the people most likely to be interested in our offers.

Functional :These cookies assist with certain non-essential site features such as allowing you to share content from the site, contact us via a chat form or like content directly from the site.

Preferences :These cookies allow us to store your preferences and browser settings (such as your preferred language) in order to provide you with the best possible experience.

How can I control the use of cookies?

If you decide to change the cookie preferences on the site, you can go to your browser and delete the cookies. Then, refresh one of the pages of the site and the cookie banner will reappear. You will then be able to change your preferences by clicking on the link in this banner. In addition, some browsers offer various methods to block or erase cookies. For more information on this, you can check pages such as wikipedia.org, or www.allaboutcookies.org.

Article 9.2. BALISES (“TAGS”) INTERNET

https://www.escape-montpellier-manoir.fr/ may occasionally use Internet tags (also known as “tags”, or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and thus store corresponding information, including the User’s IP address) in a foreign country. These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site. This technology enables SASU Manoir productions to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of the Site by the User. The external service provider may possibly collect information on visitors to the Site and other websites using these tags, compile reports on Site activity for SASU Manoir productions, and provide other services relating to the use of the Site and the Internet.

10. Applicable law and jurisdiction.

Any dispute relating to the use of the https://www.escape-montpellier-manoir.fr/ website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Montpellier.